Virginia Tech DShield
Distributed Intrusion Detection System

 

 
   

FightBack Results

 
   

We steadily increased the number of e-mail we sent to ISPs. Almost all of them respond with a quick 'auto reply' indicating that they received the message and 'are working on it'. In a few cases, we get a little more details, sometimes within a day. Most ISPs will not confirm an action against a user.

Excerpts from responses we got after sending FightBack reports:

Date: Mon, 23 Dec 2002 12:58:16 -0800 (PST)

Thanks. The customer has been alerted they may have the SQLSnake worm and that they should apply the MS patches which will close the exploit this worm uses. Have a happy holiday.


Date: Mon, 23 Dec 2002 13:02:50 -0800

Thank you for notifying us of this incident. We removed the system from our network and we are inspecting it for viruses/worms.


Date: Mon, 23 Dec 2002 18:52:21 +0100

Thank you for your report. We found this user and we took appropriate measures against him.


Date: Mon, 23 Dec 2002 08:43:48 -0600 (CST)

Thanks for the heads up. I have initiated contact with the owner of the computer.


Date: Mon, 23 Dec 2002 10:01:14 +0100

Thank you for reporting the problem. This host is likely to be infected by the Nimda worm. All its traffic is now blocked at our main router. Best regards.


Date: Mon, 23 Dec 2002 00:31:29 -0500

We have forwarded your request to our Network Abuse Group. We would like to thank you for informing us about this issue.

Date: Wed, 04 Dec 2002 21:26:49 +0200

We found the customer and took the proper reaction against him. Thank you for your warning.


Date: Wed, 4 Dec 2002 14:38:43 +0100

Thank you for reporting the problem. I have just blocked any traffic coming from this host at our main router. You should not be scanned any more. Best regards.


Date: Wed, 4 Dec 2002 11:09:28 +0100

The host with IP XXX.XXX.XXX.XXX belongs to one of our customers, a public school. We have informed our customer and received the reply that they have found a virus/worm on their computer, which is now cleaned.


Date: Tue, 3 Dec 2002 18:05:35 -0500

Immediate action was taken by Xxxxxx Xxxxxx University to stop this serious offense. We have shut down the network port of the machine and will not allow it back on the Internet until the offending service is removed.

Thank you for your assistance and please feel free to contact me if you have any questions.


Date: Tue, 3 Dec 2002 11:47:57 -0600

Resolved.

This was a colo customer of our we have disabled him till the machine can be cleaned and/or re-installed

Date: Thu, 14 Nov 2002 15:49:24 -0500

Hi We had contacted the customer in question yesterday and they had their IT support person clean up the code red virus and NINDA from their equipment.


Date: Thu, 14 Nov 2002 15:13:42 +0100

Thank you.

yes we just brought this box online and have not applied all patches. sorry for any inconvenience.


Date: Thu, 14 Nov 2002 09:56:41 -0800

this is down stream ADSL client... We have informed them that they have a virus and have giving them 24 hours to fix...


Date: Thu, 14 Nov 2002 08:55:10 -0500

This matter has been resolved, it was the action of the Slapper Virus which had infected one of my machines.


Date: Thu, 14 Nov 2002 14:38:42 +0100

Host with IP XXX.XXX.XXX.XXX looks like has been infected by Nimda or Code Red worm. I have proceeded to block access to Internet from/to infected machine. It will not be reconnected until it will be safe and clean again.


Date: Thu, 14 Nov 2002 13:53:36 +0100

Thanks for sending us your email about the portscaning activity from the host XXX.XXX.XXX.XXX. On 11 of Nov we received the first complaint about the portscanning activity from this host and contacted with the administrator of this network. The same day at about 12:00 CET we received an email from the network administrator of this network telling us that the hosts had been disconnected from the network and we closed this incident.

Date: Tue, 29 Oct 2002 12:10:02 -0600

We are aware of the problem. It is a virus infected machine. We were informed it was fixed. I'm re-access listing the box.


Date: Tue, 29 Oct 2002 16:47:37 -0000

Thanks for the info, this was due to a 'slapper' worm on the server (XXX.XXX.XXX.XXX) which has now been patched.


Date: Tue, 29 Oct 2002 10:00:26 -0500

This server, XXX.XXX.XXX.XXX was taken off our network on 10/27 and put back 10/28 after being rebuilt after it was hacked. Your note is one of many, we apologize for any inconvenience and believe the situation has been remedied.


Date: Tue, 29 Oct 2002 14:33:00 +0100

Thank you for reporting the problem. All the traffic coming from this host is blocked at our main router since yesterday. So you should not be scanned any more.


Date: Tue, 29 Oct 2002 09:27:35 +0100

Thank you for your information.

We will revise this PC.

Date: Wed, 23 Oct 2002 05:55:18 -0400

Thanks

We saw the problem yesterday and found the user. Actually someone added a wireless access point in our dorm. It's disconnected now


Date: Tue, 22 Oct 2002 08:10:33 -0400

The server at XXX.XXX.XXX.XXX was compromised. The site has now secured the server and redeployed it in another capacity.


Date: Tue, 22 Oct 2002 00:06:12 -0400

Thank you for informing us of our infected customer. The customer has been informed and the virus should be removed from the clients computer as soon as possible.


Date: Mon, 21 Oct 2002 11:54:18 -0400

Sorry for the hassles. We caught it and have corrected.

Thank you.


Date: Mon, 21 Oct 2002 11:42:54 -0400

Thanks.
I have identified the user of this ip address at the time of this alert. Steps have been taken to avert future occurrence.


Date: Mon, 21 Oct 2002 12:01:52 +0200 (MET DST)

We have received your mail about unwanted network activities from the host XXX.XXX.XXX.XXX. Work is in progress to find out what has happened, and to take action, so that this will not happen again.

The host in question is currently disconnected from the network.

Thank you very much for notifying us, and please accept our apologies for any problems that this may have caused you.


Date: Mon, 21 Oct 2002 10:50:52 +0200

Thank you for this report, we have contacted the customer and he's going solved the problem. If you still have a problem with this IP number please let us know so we can take further steps to stop this.

Date: Tue, 8 Oct 2002 16:49:47 -0500

We have confirmed your report and it appears to be a machine infected with CodeRed. We have been led to believe that this machine is no longer on our network. Please do notify us if you should see any additional scans.

Thanks for the notice,


Date: Tue, 08 Oct 2002 09:24:24 -0600

I have contacted this customer of ours and let them know that they have a server with this worm on it. I let them know it requires immediate attention and they need to get this removed from the machine. The system admin for them has already started to look into this.

Thanks for notifying us of the problem.


Date: Tue, 8 Oct 2002 14:35:24 +0200

Thank you for telling us about problems on our server, caused by the NIMDA infection. We took all actions needed to check problem and currently server is fixed. I would like to apologize for any inconveniences caused.

In case any problems occur again, we would appreciate if you let us know.


Date: Mon, 07 Oct 2002 14:55:56 -0700

Thank you for notifying us of this issue. We have located the system that was initiating these scans. It was infected with a strain of a virus called cinik. Please see http://www.cert.org/advisories/CA-2002-27.html for more information.

Our system administrator has been notified and the system has been cleaned. The scans should no longer be happening but please let us know if any further issues arise.

Date: Fri, 04 Oct 2002 09:02:56 -0700

We had two systems infected w/Nimda, they were disconnected from the network and cleaned on 10.2.02. Thank You


Date: Thu, 3 Oct 2002 14:49:58 -0400

The machine at IP address xxx.xxx.xxx.xxx had been compromised via the Linux 'Slapper' worm. It has since been pulled off the network and is being rebuilt. Thank you


Date: Tue, 01 Oct 2002 16:05:03 -0400

We confirm that the MOL device with address XXX.XXX.XXX.XXX was affected by the W32.Nimda virus. This device and others in its group have been pulled off the network, they will remain disconnected until certified clean.


Date: Tue, 1 Oct 2002 10:03:06 -0500

We detected this activity on 9/29 and took the system involved, off of our network. Thank you for the notification.

After the contact with the suspect machine's (XXX.XXX.XXX.XXX) administrator and according to his last report, we inform you that the involved machine has been shutted down & dispatched from the network and it has been started the roll out procedure for the machine's software checking and an afterall reconfiguration.

In details:

The intruder's malicious software (script), after a sucessfull portscanning at the target machine, exploited the leak of the older version of wu-ftd and took administration privilages to the system. After that it tried to establish connection through FTP port to other targets

-The wu-ftpd has been removed.
-the firewall software behind the machine has been strengthened up with more strict rules.

Date: Tue, 03 Sep 2002 17:33:41 +0200

We've contacted the owner of IP XXX.XXX.XXX.XXX The machine was compromised and had an SQL server installed with SA as user and no password.

On behalf of our client, we apologize for whatever inconvenience you might have experienced


Date: Tue, 03 Sep 2002 17:04:36 +0900 (JST)

Thank you for the notification, and sorry to give you a lot of trouble for this.

We checked that machine and found that trojan JAVA virus ``NOCLOSE'' infected it. So, We excluded the virus and recommended machine's user to update virus-definitions more frequently.


Date: Mon, 26 Aug 2002 11:52:48 +0200

Thanks for the notification.

This is a machine operated by one of our PhD-students, and it has been compromised (through apache).

The intruders appear to have been scanning for weak ftp-servers.

The problem was corrected Friday.

We take security seriously, and apologize for any problems caused by this.


Date: Mon, 26 Aug 2002 10:59:56 +0200 (CEST)

We have contacted the responsible person and adviced them to clean the system. Should no action be taken until 17.00 CEST, we will take the system offline.

Thank you for contacting us.

Date: Mon, 26 Aug 2002 09:52:58 +0200

Thank you very much for bringing this matter to our attention. We confirm that XXX.XXX.XXX.XXX is a customer's host in our network. We have contacted our customer and told him to fix this problem as soon as possible.

We also want to apologize for any inconvinience.

Date: Fri, 23 Aug 2002 09:00:18 +0200

the administrator told me that a new computer was installed and had gone online for testing purposes before the installation was really complete. A few hours of this state were enough for an intrusion. The computer is taken off the net and will be installed c_o_m_p_l_e_t_e_l_y before connecting it.

Thank you for your valuable information.


Date: Thu, 22 Aug 2002 15:56:57 +0200

we highly appreciate your detailed information which is very helpful for our work:

The computer with the IP address xxx.xxx.xxx.xxx has already been taken off the net and will not be reconnected until the problem is settled. The administrator is making his investigations, we will keep you informed about the results. Thank you for informing us.


Date: Thu, 22 Aug 2002 09:15:15 -0700 (PDT)

The machine in question was taken off the network and cleaned on the morning of 8/19/02 by the system administrator responsible for it.


Date: Thu, 22 Aug 2002 07:16:56 -0600

It has been re-installed and re-patched with the latest.


Date: Wed, 21 Aug 2002 21:30:01 -0400

Thank you for your recent report to abuse@XXXXXX.XXX

In accordance with our AUP we have take appropriate action to resolve this issue.

** Resolution

Fixed Nimda with a patch


Date: Wed, 21 Aug 2002 12:52:45 -0400

The owner of the machine referenced has been contacted and informed of the presence of the worm on his machine. The owner has also been requested to check any other machines which may be on the local area network.

Thank you for informing us of this issue so that we could take action.

Date: Fri, 9 Aug 2002 19:59:22 -0600

The user moved back to Apache after being hit using IIS temporarily. We think we are safe again.

Keep up the good work.


Date: Tue, 6 Aug 2002 13:39:26 +0200 (CEST)

It appears that this is indeed a Nimda attack.


Date: Tue, 6 Aug 2002 12:42:43 +0200

We have contacted our customer about their open proxy. IP xxx.xxx.xxx.xxx has been compromised by hackers The machine with IP xxx.xxx.xxx.xxx has been disconected from the internet.


Date: Mon, 5 Aug 2002 17:08:38 -0400

I have contacted the end user in question and have verified that port scanning was due to NIMDA. The end user in question has taken measures to combat the situation.


Date: Fri, 02 Aug 2002 16:21:49 -0400

Thank you for the notification. It has been taken care of (old server affected by Nimda)


Date: Fri, 2 Aug 2002 14:10:52 +0900

Hello
We're so sorry to interrupt your computers. Actually some computers of our systems were infected with Nimda virus. I treated and formatted every infected computers today and I really hope there is no problem from now on.

If your computers have any problem, please e mail me. Thank you so much and good luck.

Date: Thu, 1 Aug 2002 13:10:07 -0500 (CDT)

Thanks ..the box has been cleaned.


Date: Thu, 1 Aug 2002 13:57:24 -0500

Machine was compromised by outside attackers. Machine has had scanning software removed and the machine was secured to prevent further incidents.


Date: Thu, 01 Aug 2002 13:24:42 +0200

The problem with machine, IP-number xxx.xxx.xxx.xxx, has been solved. We aplogize for any inconvenience.


Date: Wed, 31 Jul 2002 15:23:18 +0200

Hello,
Thank you for this report. Our client is most likely infected with a Nimda style virus. We will warn him about this problem.

Date: Thu, 25 Jul 2002 08:39:55 +0200

thank you very much for bringing this matter to our attention. We confirm that xxx.xxx.xxx.xxx is a customer's host in our network. This customer had 'Code Red' on his system. According to our customer this problem has been fixed on July 23.

If there ary any further complaints please do not hesitate to contact us. Mr. Xxxx Xxxxx by the way, who had been reporting this incident to you, is also one of our customers and had been reporting this to us, too.


Date: Thu, 25 Jul 2002 08:45:23 +0200

The host had been infected by Nimda. We have deleted the virus already. If you see any additional probes please inform us at xxxx@xxxxx.de


Date: Tue, 23 Jul 2002 18:02:02 +0600

Hi
The Intrusion reported below was from one of my customer's with a dial-up connections. His PC was scanned on about 20th July and was found to have several viruses / worms one of which was NIMDA and was then cleaned by the customer.

I do not think that he had any knowledge of what had happened to his PC. This particular customer should not cause any further problems.


Date: Tue, 23 Jul 2002 01:18:30 +0000

Thank you for your report. This host has been taken offline. Please notify us if you experience any further incidents.


Date: Fri, 19 Jul 2002 12:36:54 -0300

It's solved now. An idiot just installed a w2000 machine without protection on that IP address. We've disconnected the machine.


Date: 19 Jul 2002 11:10:15 -0000

We are continuously fighting against Nimda outbreak in the dorms. Fighting windmills, that is.


Date: Thu, 18 Jul 2002 21:24:03 +0700

Dear Dshield.org,
I have followed up this case, thanks for your notification, and I apologize for this inconvenience. It is one of our customers (proxy machine infected by Nimda).

Now, this IP should have free from probing status. Please let me know, if it has not bother you anymore.


Date: Wed, 17 Jul 2002 13:12:00 -0700

IIS was removed and the machine was cleaned of all viruses. If you detect that this machine is still causing problems, please let us know. Thanks.

Date: Fri, 12 Jul 2002 13:05:59 +0200

Hi Dshield,

We've contacted the owner of IP xxx.xxx.xxx.xxx. The machine was compromised and was re-installed this morning.

The machine was running without antivirus protection while he was downloading Win2000 SP2, and was infected during this time.

On behalf on our client, we apologize for whatever inconvenience you might have experienced.


Date: Mon, 8 Jul 2002 15:03:51 -0500

Thanks for notifying us of regarding this system. We have contacted the individual responsible for this machine. They took the system down this morning and rebuilt it.


Date: Mon, 08 Jul 2002 19:37:04 +0200

Thanks for your warning.

The host xxx.xxx.xxx.xxx was disconnected at 17:00 last Friday 5. Today, Monday 8, host administrator was examining signs of compromise, the IIS (Internet Information Server) was installed. Host administrator xxx.xxx.xxx.xxx reinstalled completely without IIS.


Date: Mon, 8 Jul 2002 09:01:53 -0400

This system has been shut down by it's administrator. It will remain off of the network until it has been cleaned up.


Date: Mon, 08 Jul 2002 11:08:21 +0200

The administrators of this network send us a email last week about some hosts in their contituence that had been infected by the IIS worm, and they were patching the system. The hosts were disconnected last week. This incident is now closed.


Date: Mon, 08 Jul 2002 10:39:24 +0200

It looks like our machine with IP xxx.xxx.xxx.xxx is infected with Nimda or RedCode worm. I have contacted the Administrator of the machine to ask him to solve the problem and have blocked access from IP to Internet; it will not be reconected until we will be completely sure the machine is clean and safe.

We regret any inconvenience we may have caused.


Date: Fri, 5 Jul 2002 22:00:30 +0800

xxx.xxx.xxx.xxx is one of our user. We have informed him/her and asked for explanation,maybe virus issue(JS_SQLSPIDA.B). If you are attacked again, please mail us. We will stop his internet access after certain evident collected.

Sorry for bothering you.

Date: Wed, 12 Jun 2002 05:04:03 +0700 (Viet Nam)

Our customer who is contact for this IP address, has inflected by some Viruses. We had notified them to avoid this problem.

Please let me know if this problem still occurs.


Date: Wed 12, Jun 2002 02:42:03 +0200 (Czech Republic)

the customer was informed and asked to secure his server to prevent server's misuse. Please inform us if this activity reoccurs.


Date: Tue, 11 Jun 2002 11:18:27 -0700

The customers machine was hacked and being used to probe other machines. This issue has been taken care of.

Thank you for the notification,


Date: Tue, 11 Jun 2002 13:06:35 -0500

The server was infected by nimda. On Thursday, 6/6/02 we cleaned the Nimda virus off of this server.


Date: Mon, 10 Jun 2002 16:49:47 -0400

We have located the server infected with this Virus and resolved your issue. Please accept our apologies and notify us if this event reoccurs. Thank you for your patience.


Date: Tue, 11 Jun 2002 08:03:33 +0700

We apologize for any inconvenience this may cause. The IP address: xxx.xxx.xxx.xxx that infected was from one of our customers' networks. We are informing the customer of this incident, and will have them fix the issue. Should you have assistance needed, please feel free to contact me.


Date: Mon, 10 Jun 2002 16:25:09 -0500

Thank you for identifiying a Nimda infection, the server in question has been cleaned and fixed.

The web that was penetrated has been deleted.

Date: Thu, 23 May 2002 13:13:37 -0400

Thank you for the update. We have scanned all our servers and computers and came up with the JS/SQLSpida.b.worm virus. They have all been deleted and we are changing the security on our firewall.


Date: Thu, 23 May 2002 16:44:12 +1000

We have isolated the problem on the machine in question and taken appropriate steps to stop further attacks of this kind. Thank you for informing us of the initial problem and we are sorry for any inconvenience caused.

I would like to take this time to also thank you for the service that you are supplying to help rid the world of these nasty worm critters.

Keep up the good work.


Date: Wed, 22 May 2002 07:10:01 -0700

My network has been infected with the SQLsnake. It will be eradicated today. Thanks for the notice.


Gesendet am: Mittwoch, 22. Mai 2002 04:55

Hi DShield-Team,

thanks for your information concerning the abuse of our server. We have eliminated the worm.

Date: Tue, 30 Apr 2002 16:03:18 -0400

> Hello,
> Regarding the message that you sent us (see below).  After reviewing
> your records, it does not seem to me that any attack is taking place.  I
> could be reading your records wrong, but it seems to me that a 20 or so
> requests to port 80 over a period of six days is not much to worry
> about.  How do you determine if the offending address is being be
> spoofed?  In other words are you sure it is xxx.xxx.xxx.xxx is scanning
> your client?  I would like a dialog with someone from your organization
> before I proceed with any action regarding my customer.  I await your
> response.

I just went to the IP (xxx.xxx.xxx.xxx), and sure enough the typical 'nimda popup' did show up.

This machine is Nimda infected.

Date: Fri, 19 Apr 2002 11:07:35 -0700

This appears to be a newly installed server, and not all the MS patches have been applied, we have taken the system offline for investigation.


Date: Fri, 19 Apr 2002 13:15:38 EDT

I believe I have taken care of the problem and yes we did have a virus on our server.

Once Again Thanks


Date: Fri, 19 Apr 2002 11:21:01 -0400

Thanks.

This problem was fixed, we had nimda virus on that server.


Date: Fri, 19 Apr 2002 08:53:41 -0700

Thanx for the info.
We will shut this down-Now.


Date: Fri, 19 Apr 2002 08:04:48 -0700

This is the hostmaster of Xxxxxxx.com. We acknowledge your concern and appreciate your notification. We experienced Nimda Worm outbreak yesterday. It has been under control. If it continues, please do not hesitate to inform us.


Date: Fri, 19 Apr 2002 09:25:44 -0500

The IP number has been traced to a new co located machine, we have removed this server from the network until we find the cause which we are now working on, first thoughts is that this is a virus rather than that the machine has been compromised. If we find different we will let you know.


Date: Fri, 19 Apr 2002 10:06:59 -0400 (EDT)

We have a tech on the way to secure this machine at this time.

Date: Tue, 9 Apr 2002 15:23:13 +0200

We have taken due note of your mail dealing with unauthorized attempt made to your computer.

Xxxxxx Xxxxxxxxx has taken the measures needed to check the identity of the hacker, since such a conduct is indeed contrary to common netiquette.

We have closed his connection today 2002/04/09


Date: Tue, 9 Apr 2002 11:24:23 -0500 (CDT)

Thanks .. Nimda was found and the box cleaned.


Date: Wed, 10 Apr 2002 00:11:34 +0200 (CEST)

Thanks for the info.

This machine is/was owned one of our colocated clients (now former). It is disconnected from our network for good ...


Date: Tue, 09 Apr 2002 15:39:29 -0700

We have notified the user of this IP and they are taking care of it.

Date: Mon, 1 Apr 2002 16:05:12 -0700

this was locked down April 1 10:30PST thanks for the notice


Date: Mon, 1 Apr 2002 14:40:48 -0800

Thank you for your vigilance. An FTP server at XXXXXX got infected and it has been turned off. If you have any questions, please do not hesitate to contact me.


Date: Mon, 1 Apr 2002 14:43:52 -0500

I spoke with the customer this morning and he is aware that he was spreading Nimda. He has scrubbed his system. You should not have any more network intrusions.


Date: Mon, 1 Apr 2002 12:54:00 -0500

This machine has been removed from the network and is being reformatted.

Date: Mon, 18 Mar 2002 09:13:31 -0500

There was a machine on that network that was infected with the Nimda Virus the machine has been cleaned sucessfully sorry for any inconvenience.


Date: Mon, 18 Mar 2002 08:21:13 -0500

Thank you for letting me know of this problem. We have removed this machine for our network and are having our computer forensic specialist analize this machine to find if we can track down the responsible party.


Date: Mon, 18 Mar 2002 08:24:21 -0600

The user of this IP address has found a virus on their system and removed it. Thank you for your prompt attention in notifying us regarding this issue.


Date: Mon, 18 Mar 2002 12:41:24 -0000

I have contacted the owner of this PC and requested it's removal from the network until it has been reformatted and security patches added.


Date: Mon, 18 Mar 2002 10:06:45 +0800

XXX.XXX.XXX.XXX is one of our transparent proxy servers. The system that generated the CodeRed attacks was XXX.XXX.XXX.XXX. It has been filtered since 14th March.

Date: Mon, 11 Mar 2002 07:31:20 +0100 (CET)

I forwarded your message concerning probable Nimda attacks from our Network to the Administzrator of XXX.XXX.XXX.XXX which is obviously an IIS-Server:

lanmanager.lanmgr-2.server.xxxTable.xxxxxEntry.xxxxName.xx.xx.xx.xx : DISPLAY STRING- (ascii): IIS Admin-Dienst

I will stop this server imediately adressing port 80 of other internet servers and our intranet servers as well, until I get response from the responsable.


Date: Mon, 11 Mar 2002 09:25:15 -0500

This mail relay has been taken offline. Thank you for informing us.


Date: Mon, 11 Mar 2002 10:54:59 -0000

Thank-you for your report. We became aware of this last week - the computer was isolated until all necssary security patches had been applied. Problem fixed Friday 8th

Date: Fri, 08 Mar 2002 15:37:18 -0500

Thank you for the report. We have already taken action against this system


Date: Fri, 08 Mar 2002 11:12:20 -0800

Hello Dshield

Please pass our apologies on to XXXX for the scan. This box was put up in a hurry and not properly secured by one of our users. We are working with them immediately to fix this situation.


Date: Fri, 8 Mar 2002 14:07:32 -0500

This server has been taken offline. Thank you for informing us.


Date: Fri, 8 Mar 2002 16:51:59 -0000

Thanks for this report. We noticed activity earlier today and have had this computer pulled off the network until it can be reformatted and patched.

Date: Thu, 07 Mar 2002 10:11:45 -0800

This a dorm user and has been temporarily disabled until we can determine what they were doing and appropriate disciplinary action can be taken.

Date: Tue, 5 Mar 2002 09:10:51 -0800

Port 80 has been shut down on this IP.


Date: Tue, 5 Mar 2002 17:03:19 +0100 (MET)

The network segment concerned was isolated from the rest of the Net shortly before noon of 28 Feb, Middle European Time.


Date: Tue, 5 Mar 2002 08:59:25 -0600

The machine with address NNN.NNN.NNN.NNN had the virus NIMDA which has been eliminated. We hope you don't receive any more problems from this address.


Date: Tue, 5 Mar 2002 11:05:37 +0100

we will identify the user and take further actions against him. Thank you for your information.

Date: Mon, 18 Feb 2002 13:35:04 -0500 (EST)

Thank you for the notification of illicit activity coming from a computer in the University of XXXXX XXXXXX domain. This was a faculty member's computer that was found to have the "mummy" virus when the eSafe virus scanner was ran on the computer.

We have attempted to disinfect this computer to prevent the unauthorized intrusions to your and other networks. Again thanks for the notification; and if there is anything else we can do, please let me know.

Date: Wed, 20 Feb 2002 16:02:52 +0100

thank you for this information. I forwarded your mail to the IT-manager of the Xxxxxxx Institute at Xxxxxx where the net is in use. I hope he can identify the culprit and tell him that his job is at stake if this happens again.

Date: Thu, 14 Feb 2002 08:18:32 -0600 (CST)

Our IDS caught him and blocked it. They say it is fixed. The IDS is no longer seeing an outbound attack.

Date: Thu, 7 Feb 2002 08:26:06 -0900

Thank you for notifying us that one of our customers is infected with the nimda virus. We will be notifying them that they are infected and to clean there machine and apply the appropriate security patches so that a reinfection does not happen again.


Date: Thu, 7 Feb 2002 08:52:11 -0600 (CST)

The Nimda infected computer has been unplugged from the network. It will be cleaned before reconnecting.


Date: Thu, 7 Feb 2002 06:50:33 +0100

This machine was infected with Nimda and has been cleaned.

Date: Mon, 28 Jan 2002 09:58:31 -0600

Thanks for bringing this to our attention. The reports of a NIMDA infection on this device was confirmed and has been removed/disinfected.


Date: Mon, 28 Jan 2002 11:52:22 -0500

Tested with eEye Retina, concur with your initial email. I informed customer about issue.

Date: Thu, 24 Jan 2002 15:30:59 -0500

The owner of the machine referenced has been contacted and informed of the presence of the worm on his machine. The owner has also been requested to check any other machines which may be on the local area network. Tnank you for informing us of this issue so that we could take action.

Date: Tue, 22 Jan 2002 09:30:50 -0500

Thanks for the heads up. I located the systems and indeed was infected. The user was just building a new system and still hadn't had a chance to apply the patches.

Thanks again

Date: Wed, 16 Jan 2002 17:05:08 -0500 (EST)

Thank you for contacting Xxxxxxxx University regarding portscanning and other suspicious activity from xxx.xxx.xxx.xxx. This machine was compromised by a remote attacker, and been taken offline as of January 12. System administrators are in the process of evaluating the incident and re-installing and securing the system. It will remain disconnected from the network until it has been thoroughly secured. I apologize for any inconvenience that this may have caused. If you detect any further hostile network traffic from the Xxxxxxxx University network (xxx.xxx.xxx.0/16)

Date: Tue, 15 Jan 2002 18:04:30 +0100 (Germany)

Thanks. The system was "hacked", the problem is fixed now.

Date: Fri, 11 Jan 2002 10:11:04 -0500

Thank you for bringing this to our attention.

The customer was notified about this situation.

They had previously been informed, took the machine offline, reformatted the infected host, and installed Windows2000 with all the patches. They also had purchased anti-virus protection for their entire network.

Again, thank you for the notification.

Date: Thu, 27 Dec 2001 15:53:24 -1000 (HST) (Hawaii)

The scanning activity originating from xxx.xxx.xxx.xxx should no longer be appearing on your network logs. The user's computer had been compromised by the Nimda worm, which caused the connection to perform the scans that occurred on your network. The computer has been taken down, is being patched, and will not be brought online again until it has been properly secured.

Date: Wed, 26 Dec 2001 19:49:08 -0500 (EST)

We have taken steps to secure this account and will be providing our customer with information on trojan horse/virus detection and removal.

Please accept our apology and let us know if you see any more activity of this nature.

Date: Wed, 19 Dec 2001 13:33:06 +0900 (Japan)

Thank you very much for your caution on Dec. 16. The machine is a Windows 2000 Server and seemed to be affected by the Nimda. Although IIS had been running on that machine without being patched adequately, the administrator had not been aware of that.

We got the machine off the network as soon as we received your caution and took necessary action. Now we are sure that the machine is safe and on the network again.

We are sorry for all of your inconveniences concerning this matter. Again thank you for your caution.

Date: Tue, 18 Dec 2001 13:15:45 EST

We are let you know that thanks to your advise we found in our system a Virus, a Nimba variant.

Date: Tue, 11 Dec 2001 10:38:26 +0200 (Turkey)

We are changing the Op.syst. of our servers, replacing Linux instead of NT because of attacking and viruses problems ......

I hope that attacks will be reduced...........

Date: Tue, 11 Dec 2001 10:42:24 +0200

I would like to thank you for warning us about the illegal actions of our customer. We will take action about the problem on our side. Please don't hessitate to let us know if it repeats.

Date: Mon, 26 Nov 2001 08:32:05 -0500

Please accept my apologies for the delay in responding; the University was closed for the Thanksgiving Day holiday, and I have just now only seen your message.

However, after several similar reports of probes from the computer in question, the device was blocked so that no further activity of the kind could ensue. The student who owns the computer was away from campus, but left his Linux system active. Clearly, the system was compromised and exploited by an outside hacker during the Xxxxxxx student's absence.

A message the student sent me yesterday, after returning to the campus, indicated that he was going to re-install his Linux operating system with appropriate security patches, and would then seek removal of the network block.

Please accept my apologies on behalf of Xxxxxxx University for this incident, and thank you for reporting the matter.

Date: Tue, 20 Nov 2001 11:05:51 -0500

We apologized for any inconvenience this issue may have caused you. This was a recently released server were our production department forgot to install the patch for code red. This server was taken offline yesterday and cleaned up. I assured you that all corrective measures were taken so this will not happened again.

Date: Wed, 07 Nov 2001 10:18:04 +0100 (Sweden)

Thank you for reporting the abuse. As your IDS suggest we got a variant the worm nimda at the 5th of november. The worm did not match any virus pattern in the description file of our virus protection system. The description file update of the 5th was unefficient. So until the arrival of a new description file of the 6th we were unprotected against the worms damages. We are currently analyzing what modification of our routines will be necessary to prevent similar events.

Date: 05 Nov 2001 13:55:19 -0500

Thanks for the report. The machine in question has been compromised. We have removed it from from the network and will not reenable access until it has been cleaned of the infection and steps taken to prevent a repeat occurrence. We apologize for the inconvenience.

Date: Thu, 1 Nov 2001 10:22:41 -0500 (EST)

Thanks for the notification. I have contacted the customer, and they said they should have this resolved as of today--they worked on it last night, and believe it to be taken care of. If you see any further indication that they may still be infected, please let us know.

Date: Thu, 1 Nov 2001 06:55:42 -0500 (University)

xxx.xxx.xxx.xxx was removed from the network on 10/31/01 after we received reports of outgoing probes from several sites. This event is still under investigation, but the machine will not be returned to service until it has been re-secured.

We regret any difficulties resulting from these probes.

Date: Mon, 29 Oct 2001 17:51:05 +0100 (Spain)

Machine with IP xxx.xxx.xxx.xxx is infected with Nimda or RedCode worm. We have contacted the administrator and asked him to patch and repair the box.

It has been disconected from network and it will not be re-connected until we well be sure enough it is completely free of worms and protected aginst new attempts.

Date: Tue, 23 Oct 2001 10:12:50 -0500

We received some other correspondence conserning this IP. The machine at this IP was new to the network and had not been properly patched. The machine was taken off line yesterday and the virus removed. Please let me know if you have any questions.

Date: Thu, 25 Oct 2001 10:15:15 -0400
Subject: Re: DShield Fightback regarding xxx.xxx.xxx.xxx

The computer was infected with (a lot of) virus. It has been cleaned and protection software has been installed. We are sorry for any inconvenience it may have caused. Thank you for your help and cooperation.

Date: Fri, 19 Oct 2001 17:14:06 +0100 (United Kingdom)

Thank you for the report, the responsible system has been located and fixed. It was the code-red worm that was responsible for the problem. The address you provided was the address of one of our web caches so it took a little time to trace the infected system.

Date: Mon, 15 Oct 2001 11:15:41 -0400

Sorry, we had a linux box that was inadvertantly put outside of our firewall, and was apparently immediately compromised. It has now been removed from the network. Please advise if you see any additional hostile traffic from our IP range.

Date: Mon, 8 Oct 2001 11:19:26

Thank you for your notice to this problem, our customer's server was compromised and used as a launching point for what appears to be a virus/worm attack. They have taken appropriate security measures to prevent this from happening again. If you need further assistance, please do not hesitate to contact us. Thank you!

Date: Wed, 3 Oct 2001 16:19:12 +1200 (New Zealand)

Yes, we've had a number of complaints already regarding that box. I spoke to the customer this morning and instructed them to take the box off the network immediately and disinfect it - properly - please advise if you see any further unsolicited activity from this machine.

Date: Tue, 04 Sep 2001 17:31:34 +0200 (Hungary)

Our client has been hacked. He was in holiday. When he arrived, he have reinstalled his computer and he has removed the security holes.

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